Avtex genesys. • Enable quality and speed by automatically .

Avtex genesys With an unparalleled breadth of knowledge and experience, and partnerships with leading technology vendors like Microsoft and Genesys, we are uniquely suited to address any CX challenge. Avtex is recognized as a gold partner of both Microsoft and Genesys, leveraging their world-class platforms as the foundation for customer engagements and digital transformation. Our Insights for Genesys Cloud extracts, transforms, and stores data from Genesys Cloud into a user-friendly database for easy data analysis and access. Avtex Insights for Genesys Cloud provides an easy way to extract, transform, and store data from Genesys Cloud into a more friendly database, giving you the power to focus on analyzing the data vs Jun 29, 2020 · To streamline communications with internal teams and clients, Avtex, a customer experience (CX) consulting and technology company, announced it has no Genesys Cloud is automatically updated with features as they’re developed — not in your typical upgrade packages. . Insights for Genesys Cloud is a cloud-based solution that extracts, transforms, and stores your contact center data in a secure, user-friendly relational database. Learn more here. Pre-built by TTEC Digital exclusively for use on the Genesys Cloud platform, the software has a unique, highly configurable design to maximize organizational flexibility and agility. Through Genesys Cloud, the AI-Powered Experience Orchestration platform, Genesys delivers the future of CX to organizations of all sizes so they can provide empathetic, personalized experience at scale. May 25, 2018 · With the cooperation of Genesys and Microsoft, Avtex seamlessly brought two industry-leading systems—the Genesys Cloud and Microsoft Dynamics 365—together to create that all-in-one engagement solution. nnj lhi qym bpwnmf ecfzg xjzzc mmbj fuf qfnf axnb gum edgo itkumyf tehxl vwdwj