Scamshield singapore. Learn how to use these tools, report scams, and stay safe.
Scamshield singapore It is a joint effort by the Ministry of Home Affairs, the Singapore Police Force, Open Government Products and the National Crime Prevention council. ScamShield Alert channels – Receive latest information on scams and protective actions. Block scam calls and SMSs, report scams and stay safe from scams with Scamshield. Submitting scam reports - users can now upload screenshots with scam reports, so ScamShield can monitor them more effectively. Here’s what ScamShield can do: [New] Get notified when a number you reported gets flagge… Protect yourself from scam calls and SMSes by giving ScamShield the required permissions on your mobile device. Don’t fall for phishing scams in Singapore! Learn how to spot fake links and websites, and stay safe with Scam. Download Scamshield as well to block and filter scam calls and messages. Known as ScamShield, the app was built by the Open Government Products (OGP) team, a unit in the The national anti-scam campaign “I can ACT against scams” was launched in January 2023 to translate awareness to action with the acronym ACT. Website links that are malicious will be taken down. To aid you in your reporting process, if the check outcome looks like a scam, ScamShield will automatically submit a scam report for you. This allows ScamShield to: Block numbers marked as scams by the authorities Filter/detect scam SMSes as identified by ScamShield’s AI How it works (iOS) For step-by-step instructions on how to set up your phone permissions, please read our guide. Scammers are always coming up with new tricks to prey on common human vulnerabilities. In 2024, there were 51,501 reported cases, equivalent to one every ten minutes, more than triple the figure four years prior and amounting to an eye-watering S$1. AI-Powered: ScamShield leverages cutting edge technology to detect and categorise various types of scams while keeping your safety and privacy in mind. United against scammers ScamShield is a joint effort by the Ministry of Home Affairs, the Singapore Police Force, Open Government Products, and the National Crime Prevention Council. The scammers would claim that there were issues with the victim’s bank accounts and required additional verification. Scammers may target victims who unwittingly respond to their outreach and then deceive Scam Shield Singapore is a comprehensive platform designed to educate the public about various types of scams and provide timely updates on new and emerging scam tactics. Read more at straitstimes. 100 other people have reported this particular scam. It doesn't filter messages from third-party messaging apps like WhatsApp or Telegram due to privacy regulations. The suite consists of the ScamShield Helpline (reachable at 1799), ScamShield app (for iPhone and Android), a website (scamshield. the phone number is deemed suspicious by the police. Following the submission of a scam report, the message, call or link will be reviewed by the police based on the information provided by the ScamShield user. Do add the ScamShield app which can protect you by detecting scam messages and blocking scam calls. Explore this Scam. If the phone number or link is deemed suspicious, it will be blocked by ScamShield for all ScamShield users. Legitimacy of scam. The application is only made available in Singapore. Feb 26, 2025 · Screenshot from ScamShield app. Victims would then be asked to provide their banking or personal information Step 1: Launch ScamShield > Click on "Check for scams". ScamShield is a mobile application developed jointly by the National Crime Prevention Council (NCPC) and the Singapore Police Force (SPF). 1 billion (US$858 million) in losses. The country has launched an AI-powered app that can identify, filter, and block scam messages with 95 per cent accuracy. Learn more Jul 8, 2025 · In a bid to strengthen Singapore’s scam prevention efforts, ScamShield was established as a joint effort by the Ministry of Home Affairs, the Singapore Police Force, the National Crime Prevention Council, and Open Government Products. Eg. org. A scam is designed to trick you into giving away your money, personal details, or data by offering an attractive deal or false information. The ScamShield mobile app lets people check suspicious calls and messages, and report scams to the authorities. WhatsApp video call) allegedly from government agencies such as the Singapore Police Force (SPF) or the Ministry of Manpower (MOM). It is part of a broader effort to safeguard Singaporeans from the growing threat of scams. Each of these plays a crucial role in empowering individuals to fight against scams, as well ScamShield About ScamShield ScamShield is a suite of products and tools that helps defend against scams. You can also check the status of a number you've previously reported by The ScamShield app automatically detects and filters scam SMSes that come through your mobile network. The ScamShield Suite launched in September last year comprises various channels to help users to check, report and stay updated on scams. Find official answers to frequently asked questions about SCAMSHIELD | SCAMSHIELD FAQ | SCAMSHIELD Help Center Frequently asked questions I was a victim of an online scam and was cheated of my money. Messages from legitimate businesses . Protection against scams Introduction to Scams Why do people fall prey to scams Stay safe with ScamShield More ways to protect yourself Understanding scam types Download the Anti - Scam Resource Guide for information on the investigation process for scam cases and resources available to support you. This app, part of the ScamShield Suite, offers users a proactive way to shield themselves from SMS and phone call scams. SG and ScamShield. The ScamShield application USING SCAMSHIELD Submit a Scam Report How to report a scam call Guide Interactive Demo Step-by-Step Guide Oct 1, 2024 · Report any scams or suspicious messages quickly. Jul 31, 2025 · Tell us at go. Following this, the authorities will review the The Cyber Security Agency of Singapore (CSA) has put together a list of recommended apps which users can download to suit their needs and budget. This hotline provides immediate assistance and advice to scam victims. The public is advised to use its various channels, such as calling the ScamShield hotline, 1799, if they are unsure if something is a scam or think they are Volume of reports for this scam. Will the Police be able to recover my money? Why is it so challenging for the Police to recover my money if it has been transferred out of Singapore? How long does the Police take to return my money if it is recovered? ScamShield is a suite of products and tools that helps defend against scams. Scaling ScamShield helpline operations Given the steady increase in Victims would receive unsolicited phone calls or in-app calls (e. Jun 25, 2024 · This enables us to detect, analyse, and disrupt scam sites swiftly and accurately, significantly scaling up Singapore's anti-scam efforts. The ScamShield helpline (1799) is designed to assist with scam-related enquiries. sg) with a range of anti-scam resources, and ScamShield Alert social channels on WhatsApp. About ScamShield ScamShield app is an anti-scam product developed by Open Government Products in collaboration with the National Crime Prevention Council and the Singapore Police Force. After you submit a report on the ScamShield app:ScamShield will send your scam report to the authorities for review. Following this, as long as your call Sep 16, 2025 · Currently, the helpline receives between 500 and 700 calls daily, up from 30 when the helpline first launched in September 2024. Learn how to use these tools, report scams, and stay safe. It’s currently only available on iOS devices but the developers are currently working to roll out an Android version. Combat online scams in Singapore with GovTech's SATIS and ScamShield. The city-state saw a record high of 15,756 scams reported last year, with more than S$201 million (US$151. sg ScamShield app contact us via the ScamShield app Send us your feedback If you have a query, feedback or wish to report a problem related to this website, please fill in the online form. Scams can affect people from any demographic or background. That is what the developers behind ScamShield hope Singapore residents will do. The ACT (“Add Mar 6, 2025 · MHA has refreshed public education initiatives. sg) with a range of anti-scam resources, and ScamShield Alert Social Channels on WhatsApp and Telegram. ScamShield uses a robust algorithm, with AI/ML classification to evaluate the check outcome. This will enable authorities to act faster to shut down scams Does the ScamShield app have access to my photos while I'm uploading screenshots? Updated 4mo ago 3 Jul 31, 2025 · Feedback? Ideas? Love letters? Tell us at go. ScamShield is an app developed by Open Government Products in collaboration with the Singapore Police Force and the National Crime Prevention Council. Victims can call this number to report scams, seek guidance on what to do next, and receive information on how to protect themselves from Sep 27, 2024 · The new hotline can channel callers to the seven major banks in Singapore if people suspect they have been scammed and want to freeze their bank accounts. scamshield. When a ScamShield user receives a suspicious phone call, they can report the caller using the Submit a Scam Report feature. Since the launch of the ScamShield Suite, the usage and adoption of anti-scam resources have increased significantly. gov. Step 5: You may now proceed to either upload a screenshot of the message or copy-paste the message received into the text box provided. Here’s what ScamShield can do: [New] Get notified when a number you reported gets flagge… Tailored to Singapore: Designed specifically to tackle scams prevalent in Singapore by creating a unified platform to educate residents on the scam landscape in Singapore. ScamShield website (www. sg) – One-stop portal on scams; learn about latest scam trends and protective measures; iv. The suite consists of the ScamShield Helpline (reachable at 1799), ScamShield app, a website with a range of anti-scam resources. Phishing scams involve emails, messages, calls, or advertisements by scammers posing as government officials, financial institutions or businesses. g. ScamShield App Developed by Open Government Products under GovTech, the ScamShield app is a user-friendly mobile application that safeguards users from scam calls. sg/scamshield-share-feedback ScamShield is built by Open Government Products, in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC). Jul 31, 2025 · Feedback? Ideas? Love letters? Tell us at go. These messages are identified as scams based on its algorithm or after authorities review and block suspicious senders reported by users. By reporting scams, you can help protect yourself and others from falling for scams and alert authorities to potential scam activities. Resources Help Center About ScamShield Find out more about the app works! Call Blocking What you need to know when enabling call blocking for ScamShield. Upon acquiring the victims ’information Jul 30, 2025 · Once a number you have reported has been marked as scam by the authorities, it will be blocked in the ScamShield database for all ScamShield users. SG expert guide on how to use Scamshield today! Get in touch with ScamShield Contact Us ScamShield Helpline enquiries@ncpc. The suite consists of the ScamShield helpline (reachable at 1799), ScamShield app (for iPhone and Android), a website (www. ScamShield's new checking feature utilises AI/ML classification techniques to analyse and identify potential scams. 3 million) lost. Sep 25, 2023 · Singapore's ScamShield, available on iOS, Android, and WhatsApp, is a government initiative to shield citizens from scams via calls, SMS and Whatsapp messages. The apps come in free and paid versions, offering a range of features such as malicious URL blocking and malware scanning. Jan 25, 2025 · The ScamShield Suite is part of Singapore’s broader efforts to combat the growing problem of digital fraud and scams, and one of the four key resources under the suite is the Scamshield app. If you decide to upload a screenshot, please select the right screenshot > click on 'Check if Jan 25, 2025 · One such tool is the ScamShield app, which plays a vital role in Singapore’s comprehensive initiative to tackle the escalating issue of digital fraud and scams. Scammers could contact potential victims through various communication channels, such as phone calls, WhatsApp messages, SMSes, social media, and e-commerce platforms. SG. Sep 15, 2025 · Reshma Vasu of Open Government Products led ScamShield’s AI upgrade as scams in Singapore grow more tech-driven, helping people stay safer online. The enhanced ScamShield app uses an AI-powered classifier to help you identify potential scams. To assist individuals who have been scammed or suspect they are being targeted, Singapore has established a dedicated anti-scam hotline. When this happens, you will receive an alert from the app (if you have enabled permissions to receive notifications) informing you that your report has been actioned upon. Just curious do u know how ScamShield works after a report is summited? Does it blocked the SMS at Telco so no one will receive it ever again, or even better the website is blocked totally in SG? or maybe only phones with ScamShield installed will have this SMS blocked? Please do not download ScamShield from unofficial links or sources outside of your mobile app or play store. For more information, visit the ScamShield website. Victims would be tricked into revealing sensitive information such as usernames, passwords, banking credentials and/or debit or credit card information by clicking malicious links or via phone calls. Get prevention tips. If a number is flagged by authorities, the app will block calls from that number for users who have the ScamShield app installed on their phones. iii. Aug 22, 2024 · ScamShield was launched in November 2020 by Open Government Products (OGP) in collaboration with the Singapore Police Force. com. For users who are in another country/region, they have to change the The ScamShield app blocks scam calls on your phone through the ScamShield app. Jun 6, 2021 · Singapore is battling a surge in fraudulent activity. The ScamShield Helpline can be reached at 1799. If deemed suspicious, the phone number or message will be marked as scam by authorities on the ScamShield database. 48. 3. Sep 29, 2024 · A 24/7 helpline and AI-powered enhancements to the ScamShield mobile app are among its key features. May 16, 2023 · SINGAPORE: The Singapore Police Force on Tuesday (May 16) issued a warning against a phishing scam involving the download of a fake ScamShield mobile application. Whether it's a suspicious caller or a message requesting personal information, the ScamShield app will help you make informed decisions on how to ScamShield: Your scam-fighting sidekick ScamShield helps protect you from scams by blocking shady calls, filtering scammy SMSes, and letting you check suspicious messages before clicking anything regrettable. Share sensitive information only on official, secure websites. You can now verify the legitimacy of incoming messages, calls and links so that you may stay safe and secure in the digital world. By submitting a number, message or link, ScamShield can: Check if it's from a verified source like registered businesses and the government, and let you know it's safe Check if it's similar to known scam messages, numbers or links previously identified by authorities, and let you know it looks like ScamShield is a platform that allows users to report and block suspected scam phone numbers and messages. Take these steps to safeguard yourself and your loved ones from falling prey to scams. Tired of receiving scam calls and messages?Take control and protect yourself from scams today by downloading the ScamShield app! May 26, 2025 · These everyday encounters reflect the meteoric rise of scams in Singapore, a novel predicament for a city renowned for its ultra-low crime rates. It previously only blocked scam likely SMSes and calls. Mar 1, 2022 · Image Credit: ScamShield app screengrab The app only blocks calls from ScamShield’s database of blocked numbers, managed centrally by the NCPC and SPF. Phone numbers, messages and links that are reported will be reviewed. Discover the top 10 investment scams in Singapore and how to avoid them with Scam. Contribute to anti-scam efforts in Singapore Reporting the message on the ScamShield app took just a press of the button, which was convenient. ScamShield: Your scam-fighting sidekick ScamShield helps protect you from scams by blocking shady calls, filtering scammy SMSes, and letting you check suspicious messages before clicking anything regrettable. You can use the helpline to: Get directed to your bank if you're a victim of a scam Receive advice on how to protect yourself from scams ScamShield is a mobile application that defends against scams, and was developed by Open Government Products in collaboration with the Singapore Police Force (SPF) and the National Crime Prevention Council (NCPC). Confronting this acute crisis will require a Look for a lock () or https:// as an added precaution. Our backend system, comprising both AI and human analysts, will assess your submission to determine if it matches scam patterns. In the case uploading a screenshot, ScamShield will extract the relevant information from the conversation.