Bitdefender hangs on install May 1, 2014 · As you have attempted to install Bitdefender you should also run the Bitdefender uninstall tool before trying again. After restarting the laptop it wil ask again to… A. However, you may need to uninstall Bitdefender in Safe Mode (or Uninstall Tool) and then install the new kit version, as the update can still trigger the B/GSOD. Any solution? I had space issue on my PC (c drive) when the process begun. Open CMD with Admin privileges. Windows is getting frozen and I just can't work with my computer anymore after that. Method 6: Configure Firewall Settings Windows Firewall or other third-party firewalls may block Bitdefender’s connection attempts to update servers. Follow this step-by-step guide to completely remove Bitdefender from Windows 7, 8, 10, or 11. Bfe is started. How many space… In some instances, the Bitdefender Installer window might remain stuck on the screen of your macOS after you successfully installed Bitdefender Antivirus for Mac. Nothing happened. Hello, I purchased the product Bitdefender Internet Security 2013, but when I went to install (at the end of the installation) windows 8 64bit restarted and it did not work anymore. Apr 14, 2023 · We use Bitdefender Gravityzone (GravityZone Business Security) on-premise in our company, and this also happens, Policy is stuck on Pending, what should I do to fix this? Dec 26, 2024 · BitDefender is a popular antivirus software that provides comprehensive protection against various online threats such as malware, viruses, phishing attacks, and more. It's been stuck on 0% for several minutes now. In some instances, the Bitdefender Installer window might remain stuck on the screen of your macOS after you successfully installed Bitdefender Antivirus for Mac. Jun 26, 2024 · Follow the steps referenced in the index on the upper left side of the screen in the order that they are presented. Here are the most common issues and how to fix them. Hi, I have purchased bit defender 2013 antivirus plus and installed it a month ago in my system ( initially it crashed several times in the previous system and caused BSOD in windows 8 , however in some try it got installed) . I manually removed all files and folders, and then my new install went perfectly without incident. had a problem - bit def total 2014 malfunctioned, and now it gets stuck when I try to repair, at uninstall 0%, install 50%. how do I fix this? Jul 14, 2014 · had a problem - bit def total 2014 malfunctioned, and now it gets stuck when I try to repair, at uninstall 0%, install 50%. Aug 17, 2023 · When Bitdefender Endpoint Security Tools (BEST) is installed on Windows 10 and Windows 11 endpoints, the security agent checks the Early Launch Anti-Malware (ELAM) policy settings. how do I fix this? In the last couple of days updates to Total Security 2024 are taking a long time. It wil ask to accept the subscription agreement and by pressing install it wil ask to restart my laptop. If neither of those solutions work, you may need to contact customer support for further assistance. Any help would be apprecated. So this should not cause the problem. Hello, when I try to install Bitdefender Free version on Windows 10, the setup halts at 0% download progress. You Learn how to activate and install your Bitdefender product for Mac Feb 17, 2023 · When I run the update task, it takes forever with 0%. Jan 3, 2024 · Try the latest Bitdefender products before you buy: choose a product and download your free 30-day full trial version right now! Activate & Install How to Activate your New Bitdefender Subscription How to install Bitdefender VPN on Windows How to install & activate Bitdefender Premium VPN on Windows Bitdefender Central: Your Easy How-To Guide Fix common Activation Errors in Bitdefender Central. This problem is particularly relevant for users of Windows 11 and Windows 10 If uninstalling normally doesn’t work, use the tool recommended here. A recommendation was to uninstall then re-install. his seems to be Bitdefenders resource use, where mine may be compatibility… Jul 6, 2018 · BitDefender is an excellent online security tool, but it has its own issues and quirks to deal with. For each role you want to install or uninstall, press the Space bar to select or deselect the role and then press Enter to proceed. I tried the bitdefender online quick scan in chrome and it also hangs at 90% saying "negotiating with server". Uninstalling Bitdefender from your Windows computer may be necessary when switching devices, troubleshooting issues, or installing a different security solution. bitdefender. There is nothing wrong with my internet connection and prior to two days ago updates were fast. If that doesn't work, try uninstalling the program manually. PC does not restart until I restart it. Download this tool and save it on the machine 2. First, try restarting the computer. Learn how to uninstall & reinstall Bitdefender to repair the program if it encounters errors or stops working on your Windows computer. My internet connection is stable. I've already got hinted to use the bitdefener free removal tool with admin rights and afterwards try again to install (did that also with… 4. A pain but this seems to work: Uninstall using the standard windows OS Download and run the Bitdefender uninstall program Restart Go into msconfig and deactivate all the Bitdefender startup processes you can Restart in safe mode Go to your program files folder and delete the Bitdefender folder (s) there Restart and check your Task Manager to make sure no I have run the un-install tool and tried to install several times. I’ve restarted the VM but nothing seems to be moving forward. Bitdefender does not care about Windows Defender. Hi there Like the thread title says: I attempted to run a full system scan on my PC on 01/May/2021 using Bitdefender Internet Security. The window remains open, even after you restart your Mac, just like in the picture below. After removing any security software, restart your PC and download the Bitdefender installer again from Bitdefender Central. It just modifies it automatically. Download and install seemed find but the sign in button on the splash screen does nothing. I finally got the install to start, but it's hanging at 2% for the last 20min Bitdefender Central is your control panel for subscription management, product installation, device security monitoring, and 24/7 support. Now we have been installing BD on our hosted 2019 servers whenever/wherever without problems. They indicate success or reason of failure of the installation. I am trying to install bitdefender 2010. This section provides an overview of the most common cases of unsuccessful deployment tasks and useful tips on how to fix the errors. Follow these steps to completely remove Bitdefender from your Windows computer. Nov 7, 2025 · Acronis Cyber Protect Cloud unites backup and next-generation, AI-based anti-malware, antivirus, and endpoint protection management in one solution. Integration and automation provide unmatched ease for service providers reducing complexity while increasing productivity and decreasing operating costs. To make sure that the download is done properly, check if anything from your environment blocks the connectivity between the Update Server appliance and download. Bitdefender Clean-Up and Re-install Can’t get Bitdefender to install, no matter what you try? Stuck in an infinite loop of “Needs Reboot”? Try this! 1. If you’re not sure, look in your router’s manual, contact the manufacturer or your Internet provider. I have 2 issues: 1- firewall always disabled when I try to fix it bitdefender said failed. -- STEP 3 -- Hello every body I installed bitdefender total security 2017 on windows 7 64 bit. • The Bitdefender Installer is stuck at Downloading, Unpacking or Installing. Exit codes are the “install status” of the installation. Port 443 UDP must be open for Bitdefender VPN to work. Retry the Bitdefender installation Now download and install the latest version of Bitdefender from your Bitdefender account – How to install your Bitdefender security solution on Windows. When you say yes it will restart. The installer window says The installation was successful, but • The Bitdefender Installer (step 10 in the installation article) never appears and there is no Antivirus for Mac in your Applications folder. Install stuck at 79%, cannot connect to BD server, BD security service fails to initiate? Aug 15, 2019 · I started my day by trying to update BD-GZ to the latest version and it’s been stuck at the updating screen all morning. Jan 5, 2023 · Never again. If you use a proxy to connect to the Internet, you must have properly configured Bitdefender with the correct proxy settings for the Bitdefender program updates to work. Jun 16, 2025 · Bitdefender Endpoint Security Tools deployment tasks might encounter different errors. My bitdefender as made no update since several days. Update took about 15 minutes to finish yesterday. Install Bitdefender again and activate it with your subscription key. No errors occurs in Events Viewer. Go to the location of the tool using the command cd followed by the path to the file 4. If Bitdefender was installed before, run the official Bitdefender uninstall tool to remove any traces. If you’re running another VPN or Proxy, disable it when trying to connect. If you encounter the message “Bitdefender removal has finished with errors”, if nothing happens when you try to run the Bitdefender uninstall tool or if it hangs, you need to use the Bitdefender uninstall tool in Safe Mode. The install completes the download but the scan hangs on 90%. Then a message displays saying "Another application has exclusive access" (please see my attachment for a screen shot with the complete message). com I've been trying to install bitdefender on a bunch of computers where i work, but some of the installations get stuck on 66% and it stays like that for hours, and doesnt go anywhere, i've tried offline and online installers and nothing worked, tried using the uninstalling tool, nothing, can someone please help me? Sep 21, 2024 · The article from The Windows Club titled "Bitdefender failed to download Product Files on Windows 11" addresses an issue that many Windows users may encounter when installing or updating Bitdefender antivirus software. In general, the deployment tasks fail if the target systems are not compliant Apr 7, 2022 · If your Uninstall task job is stuck at In Progress, there are a few things you can try. Oct 8, 2025 · Bitdefender will now use the specified proxy settings to connect to the Internet for update purposes. I figured out how to get rid of it. It does not appear on the Windows program list for installation/uninstallation. - Microsoft Defender ATP" If I click continue it fails to install. I try to install bitdefender but i dont come far, after downloading te installer and after the installer downloads all the needed stuf. Is there any solution. First I tried from the CD with no success. Allow the uninstallation process to finish Mar 1, 2010 · So totally new to this forum. After running for a few minutes the scan "froze" and seemingly caused a hard crash on the system: - The mouse cursor remained visible and mobile, but the Bitdefender interface would not… Bitdefender Internet Security freezes whole PC in random moments Does someone had the same problem? In random moments my PC just freeze even 5 times per day, no matter if I play games, explore internet or do nothing. Any ideas? Oct 19, 2015 · Managed Antivirus (Bitdefender) installation stuck on pending state Managed Antivirus Master Service is installed and not interacting with Engine In the ManagedAV log, the following section continues to repeat: Nov 9, 2023 · Double-click the device in the Dashboard, or right-click the device, and select Edit Device Select Managed Antivirus Set Managed Antivirus (Bitdefender) settings to On Click OK to save changes Wait for Summary Tab to show Managed Antivirus - Installed For more information, see Managed Antivirus (Bitdefender) installation stuck on pending state. Since several days, the process of unpacking installation file is stuck. 3. Check that your firewall isn’t blocking the VPN. Install the other roles by choosing Add or remove roles from the Install/Uninstall Roles menu and then the roles to install. May 11, 2025 · After the uninstallation is complete, visit the Bitdefender website to download the latest version. com. Nov 23, 2023 · Make sure your device is connected to the Internet with a fast and stable connection. Install Bitdefender Antivirus Free in 3 Easy Steps You only need a few clicks to enjoy the best free antivirus protection. Bitdefender has downloaded but it's stuck at Preparing Bitdefender for some time now and I only have windows defender installed now since i uninstalled my last antivirus program any tips? And my subscription is Total Security 2018 according to Bitdefender Central Follow this easy tutorial with pictures to learn how to download and install Bitdefender on Windows computers, laptops, or tablets. Nov 16, 2022 · I am trying to uninstall Bitdefender Total Security 2022 on my Windows10 64bit PC after a failed installation. However, like any other software, BitDefender users may encounter some issues while using the program. Except that Bit Defender refused to re-install due to the presence of System Mechanic. If Bitdefender VPN is stuck disconnecting or reconnecting, restart the computer or reinstall the Bitdefender VPN application. It's impossible to go ahead and impossible to crash this processus. In this article, we will discuss the 5 most common BitDefender issues and provide solutions on how to solve them. Having trouble installing Bitdefender on Windows? If the Bitdefender installation doesn't start and no error appears, follow this guide. So I am unable to complete the installation. Jan 25, 2010 · OK, I'm an idiot -- I had an install of an older BitDefender on another drive, which did not show up when going to Control Panel > Add/Remove programs. redjohnjohn bitdefender windows update stuck in installing 4 8 Share Add a Comment Sort by: Dec 20, 2023 · This is happening several times on my computer since last month. When I run the update task, it takes forever with 0%. Bitdefender is very territorial about being the only third-party anti-virus application on a computer, although normally it will flash up a warning that it is aborting the install because the BD installer found remnants of another anti-virus program. If you are faced with such a scenario, we I just removed a previous AV install, purchased BitDefender AV 2010, and attempted to install it. See full list on windowsreport. i read Archi dice's post about BD using up resources, and that prompted me to post this, though my issues may be different from his. 2- My computer always hangs and freez I cant refresh desktop, web pages hang and not responsive a lot. Issues started with BitDefender consuming a 100% CPU resources, a common event that the have yet to fully address. I removed my expired Norton and was going to try Bitdefender Free. It clears everything including most of the registry entries and you may have a corrupted file in there. Next, reinstall Bitdefender from your Bitdefender Central account and see if the issue has been solved, as reinstalling the program usually solves the issues. I tried to uninstall the internet security and install again, but the same thing. B. To see what the problem is I opened the Task Manager (which takes several seconds to open and refresh the list of apps) and I noticed more than 16 Bitdefender Background Apps… Learn how to troubleshoot Bitdefender update errors in Windows security solutions: 3 -1002 -1004 -1011 -1011 -1022 1455 -2002 -2009 -2021 etc. There's only freezed screen and loading cursor. The install keeps halting at about 40% or so on the install progress bar. Please suggest solutions for me. hi all I now think Bitdefender is the reason or big part of reason my PC is slowing down and even freezing up. In order for the Bitdefender Endpoint Security Tools to work properly and avoid performance issues, the following applications will be uninstalled. rzjryo xqs mllcc otfuli ymspt gtagl jdzcvrzw uoxlyf tfud lemoh efgcebmr urb vberi sqxi kaxa